B&Q Customer Advisor Apprenticeship
B&Q - Carlisle · CA1 2PD
- Salary
- £16,344 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 16 Dec 2026
- Qualification
- Customer Service Practitioner Apprenticeship L2
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
This apprenticeship at B&Q in Carlisle offers a fantastic opportunity to become an expert Customer Advisor. You will learn to inspire and guide customers with their home improvement projects, managing sales, stock, displays, and ensuring the store looks its best. As part of a diverse and inclusive team, you'll be valued for who you are, with a commitment to equal opportunities. Daily responsibilities include engaging with customers, understanding their needs, providing solutions, working collaboratively with colleagues, resolving issues positively, gathering feedback, utilizing store systems to maximize sales, and adhering to safety and procedural guidelines. The role also offers a range of benefits including an award-winning pension scheme, ShareSave options, holiday entitlement, an Employee Assistant Programme, shopping discounts, and well-being benefits. You will be working towards the Level 2 Customer Service Practitioner qualification, alongside your daily duties.
Entry requirements
- Team Working,Organisation Skills
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