Customer Service Apprenticeship - Beverley Specsavers

About the role

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. Duties will include giving customers top-notch advice, dealing with orders and efficiently answer telephone calls to the store.

Duties:

Giving customers top-notch advice

Giving customers a warm welcome to the store

Dealing with orders

Efficiently answer telephone calls to the store

Advising customers their hearing aids/glasses are ready or delayed as appropriate. At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles

Entry requirements

• GCSE Maths 9-3 (A*-D). Communication skills, Organisation skills, Administrative skills, Team working. This is an entry level position, you must not have worked in the customer service sector before.

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