IT Support Apprentice
RnD Systems Integration Ltd · London, UK
- Salary
- £15,600/year
- Level
- Level 3
- Duration
- 17 months
- Closes
- 3 Dec 2026
- Qualification
- IT Qualification
- Training provider
- QA
About the role
This IT Support Apprentice role at RnD Systems Integration Ltd in London offers hands-on experience in providing technical support and troubleshooting for clients. The apprentice will be the first point of contact, handling inquiries via phone, email, and in-person, and resolving hardware and software issues. Responsibilities include documenting support requests, assisting with equipment and software setup, and performing routine system maintenance. The role requires a genuine passion for technology, excellent communication and problem-solving skills, and a commitment to customer service. The program includes comprehensive on-the-job training and support for IT qualifications studied one day a week. 90% of QA apprentices secure permanent employment after completion.
Entry requirements
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
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