IT Support Apprentice
CERULEAN SOLUTIONS LTD · Barnet, UK
- Salary
- £18,000 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 24 Nov 2026
- Qualification
- CompTIA A+, Microsoft AZ-900
- Training provider
- SOLVEWAY LIMITED
About the role
This is a Level 3 ICT Apprenticeship role with CERULEAN SOLUTIONS LTD, offering a split of 80% on-the-job experience and 20% learning with Solveway Apprenticeships. The apprentice will gain valuable hands-on skills and qualifications while providing first-line technical support, assisting with hardware, software, and network issues. Duties include user support via various channels, installation and maintenance of IT equipment, user account administration, system monitoring, and assisting with network infrastructure projects. The role also emphasizes developing an understanding of cyber-security best practices and delivering excellent customer service. Upon completion, opportunities include roles like Network Support Technician, IT Support Engineer, or Junior Network Administrator.
Entry requirements
- GCSE English and Maths at grade 4 or above. Desired skills include IT proficiency, attention to detail, organisation, customer care, problem-solving, analytical, logical thinking, and teamwork.
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