IT Support Apprentice

Pembroke College · Cambridge, UK

Salary
Competitive
Level
Level 3
Duration
17 months
Closes
25 Nov 2026
Qualification
Level 3 Apprenticeship

About the role

Pembroke College, part of the University of Cambridge, is seeking an IT Support Apprentice to join their IT team. This role offers hands-on experience in maintaining and developing the college's IT infrastructure, providing first-line support to students and staff. Responsibilities include diagnosing and resolving hardware/software issues, monitoring system performance, assisting with network maintenance, and supporting AV equipment. The college is looking for individuals with a strong interest in IT, good communication and problem-solving skills, and a reliable approach to work. Successful candidates will gain valuable experience in a professional IT environment within a prestigious academic institution.

Entry requirements

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

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