IT Support Apprentice
QA Apprenticeships · London, UK
- Salary
- £28,000 - £30,000
- Level
- Level 3
- Duration
- 1 year
- Closes
- 25 Nov 2026
- Qualification
- Level 3 IT Support
About the role
An exciting opportunity has arisen for an IT Support Apprentice to join the Technology team of a real estate investment manager in London. This role is ideal for someone looking to start their career in IT support, combining practical experience with structured learning. You will be the primary point of contact for IT queries, working closely with onsite engineers and the Head of Technology. Responsibilities include troubleshooting Microsoft 365 applications, Windows, laptops, and peripherals; managing service desk tickets; deploying and configuring devices using Windows Autopilot and Intune; supporting user account management for joiners, movers, and leavers; and assisting with password resets and authentication issues. You will also maintain asset records, coordinate hardware repairs, and support internal technology projects. The apprenticeship offers a clear path for skill development and growing responsibilities within a professional environment.
Entry requirements
- Willingness to complete a Level 3 apprenticeship alongside practical work. Basic knowledge of networking and Windows is desirable.
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