IT Helpdesk Apprentice

DISconsulting IT · Basingstoke, UK

Salary
£19,000
Level
Level 3
Duration
17 months
Closes
16 Nov 2026
Qualification
Intermediate Apprenticeship
Training provider
QA

About the role

DISconsulting IT is seeking an IT Helpdesk Apprentice to provide first- and second-line technical support to end-users. This role involves troubleshooting hardware and software issues, contributing to IT projects, installing and maintaining software, participating in client meetings, and monitoring computer networks. The apprentice will also analyze system logs, collaborate with IT teams, and assist in developing IT policies. Successful candidates will be expected to work from the office daily, possess a full UK driving license, live within a 45-minute commute of RG24 9RA, and be willing to undergo a DBS check and join an on-call rota for out-of-hours support. The apprenticeship includes training and opportunities for career progression within the company, with the potential for a full-time role upon completion.

Entry requirements

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, and GCSE Maths and English (or equivalents) at grades 3+ (D or above).

Apply on the employer's site

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