Level 3 IT Solutions Technician Apprenticeship – Dereham Neatherd High School

About the role

This Level 3 IT Solutions Technician Apprenticeship offers a fantastic opportunity to gain practical experience in IT support within an educational setting at Dereham Neatherd High School. The role involves providing first-line support for IT issues, installing and maintaining hardware and software, and ensuring network security. Apprentices will also be involved in user account management, supporting IT equipment, and assisting with system backups. This apprenticeship is ideal for individuals looking to develop their IT skills, gain a recognized qualification, and contribute to the smooth running of IT services in a school environment. The apprenticeship includes on-the-job training and a combination of online learning, aiming to equip apprentices with the skills and knowledge for a successful career in IT.

Entry requirements

• GCSE English: 4 - 9 or equivalent (Essential)
• GCSE Maths: 4 - 9 or equivalent (Essential)
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working
• Initiative

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