Apprentice Social Care Advisor (Gateway Team)
Calderdale Metropolitan Borough Council · Halifax, UK
- Salary
- £15,392 to £24,454.04 a year
- Level
- Level 3
- Duration
- 1 Year 9 Months
- Closes
- 14 Oct 2026
- Qualification
- Customer Service qualification at level 3
- Training provider
- CALDERDALE COLLEGE
About the role
The Apprentice Social Care Advisor role involves actively listening to individuals, understanding their needs, wishes, and feelings to help them achieve a good quality of life. Duties include providing professional and knowledgeable responses to service users and professionals, resolving queries efficiently, making appropriate referrals, and offering support with services like Support at Home. The role requires proficient IT skills for record-keeping and inputting information into adult social care and health systems, along with producing clear, concise, and logical written and verbal documentation. A customer-focused approach, maintaining professionalism even in difficult situations, is essential.
Entry requirements
- GCSE English and Maths at grade C/5 or above. Communication skills, Organisation skills, Customer care skills, Administrative skills.
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