Police Controller - Apprenticeship

Thames Valley Police · Abingdon, OX14 1AU

Salary
£41,099.14 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
11 Oct 2026
Qualification
Level 3 Apprenticeship in Emergency Service Contact Handling
Training provider
THE CHIEF CONSTABLE OF THAMES VALLEY

About the role

Become a vital part of the emergency response as a Police Controller Apprentice with Thames Valley Police. This apprenticeship offers a unique opportunity to handle critical emergency and non-emergency calls, manage resource dispatch, and play a key role in ensuring public safety. You will develop essential skills in communication, crime recording, risk assessment, and working with partner agencies. This demanding yet rewarding role is crucial in maintaining public confidence and satisfaction. Upon completion, you will gain a Level 3 apprenticeship in Emergency Service Contact Handling, with potential career progression to supervisor, operational manager, or even a police officer role within Thames Valley Police.

Entry requirements

  • GCSE English and Maths at Grade 4/C or equivalent. Desired skills include strong communication, IT proficiency, attention to detail, organization, customer care, problem-solving, analytical skills, teamwork, non-judgmental attitude, and patience.

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