ICT Support Technician Apprentice

PHOENIX PRINTING PLATES LTD · BRISTOL, UK

Salary
£16,640 a year
Level
Level 3
Duration
18 months
Closes
7 Nov 2026
Qualification
Information Communications Technician Level 3
Training provider
SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

About the role

Embark on a career in IT with this ICT Support Technician Apprenticeship at Phoenix Printing Plates Ltd. You'll provide essential first-line support to users, maintaining hardware, software, and networks. This role involves troubleshooting IT issues, assisting with system installations and configurations, and managing user accounts. You will also support business software applications and digital production systems, contributing to data management and IT asset records. As part of the team, you'll help monitor IT incidents, assist with system updates, and learn about cyber security best practices. A unique aspect of this apprenticeship includes gaining an understanding of the printing industry, supporting digital workflow processes, and assisting with the preparation and quality checking of printing plates. You will learn to operate specialist plate-making equipment safely and effectively, following health and safety procedures. This role offers a fantastic opportunity to develop technical, production, and customer service skills in a professional manufacturing environment.

Entry requirements

  • GCSEs in English and Maths at grade 4 or above.

Apply on the employer's site

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