IT Apprentice

McHale Komatsu · Redditch, UK

Salary
£25,000 a year
Level
Level 3
Duration
1 Year 5 Months
Closes
2 Nov 2026
Qualification
ICT Support Technician (Level 3)
Training provider
TECHNICAL PROFESSIONALS LIMITED

About the role

As an IT Apprentice at McHale Komatsu, you will play a crucial role in supporting the smooth operation of our IT services. Under guidance and training, your responsibilities will encompass IT Helpdesk Support, including responding to inquiries and resolving technical issues. You will also be involved in setting up and configuring hardware like laptops and PCs, troubleshooting technical problems, and managing user accounts and access for new and departing employees. This role offers practical experience with Microsoft 365, Active Directory, Intune, and other business systems. You will assist in maintaining IT equipment records and support upgrades. Collaboration with external IT providers to resolve technical issues will also be part of your duties. This apprenticeship is an excellent opportunity to build your understanding of networking, cloud technologies, IT infrastructure, and cybersecurity, with potential for more technical responsibilities as you develop.

Entry requirements

  • GCSE English: 4/C (Essential), GCSE Maths: 4/C (Essential), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative. Five GCSE 9-4 grades or equivalent (including English and Maths) required, or Level two numeracy and literacy Key Skills/Functional Skills.

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