Digital Property Management Apprentice

HomeForce Property Management · Edinburgh, UK

Salary
£19,000/year
Level
Level 3
Duration
10 - 12 months
Closes
12 Nov 2026

About the role

HomeForce Property Management is seeking an enthusiastic Digital Property Management Apprentice in Edinburgh. This role involves acting as the first point of contact for clients, managing inquiries via phone, email, and in-house software. The apprentice will become a Super User of ServiceM8 and HomeForce's Job Management System, triaging support requests, and utilizing Microsoft Packages and Adobe for digital document management. Responsibilities include managing customer inquiries, digital records, tenancy documentation, and property information across business systems. The role also supports property viewings, inspections, tenant onboarding, landlord compliance, and coordinating maintenance and repairs. The apprentice will also assist with tradesperson services, identify process improvements through AI and automation, and support marketing and client engagement activities. Maintaining accurate data and producing reports are also key aspects of the role. The ideal candidate is friendly, confident, and personable with excellent communication skills, enthusiastic about learning, and has a genuine interest in property, business, and technology. They should be comfortable working independently, using initiative, and be exceptionally attentive to detail. An interest in technology, including digital systems, AI, and automation, is essential.

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