IT Apprenticeship

Dental Dynamix · Gillingham, UK

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 3 Months
Closes
23 Nov 2026
Qualification
Information Communications Technician Level 3
Training provider
BALTIC TRAINING SERVICES LIMITED

About the role

This apprenticeship at Dental Dynamix offers a fantastic opportunity to kickstart your career in IT support. You'll join a supportive, collaborative team of experienced professionals who are passionate about technology and committed to helping you succeed. From day one, you'll gain valuable hands-on experience while learning directly from industry experts who will mentor and guide you throughout your apprenticeship. You will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person. Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.

Entry requirements

  • GCSE English: 4/C, GCSE Maths: 4/C, Communication skills, IT skills, Customer care skills, Problem solving skills

Apply on the employer's site

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