IT Helpdesk Apprentice
DISCONSULTING I T LTD · Basingstoke, Hampshire, UK
- Salary
- £19,000
- Level
- Level 3
- Duration
- 1 Year 5 Months
- Closes
- 16 Nov 2026
- Training provider
- QA LIMITED
About the role
Provide first and second line technical support to end-users, troubleshooting and resolving hardware and software issues. Contribute and work within projects to ensure successful execution within defined deadlines, contributing to the smooth implementation of IT solutions for our clients. Install, configure, and maintain operating systems and software applications. Participate in client meetings, including face-to-face interactions, and pre-sales activities, providing technical expertise and building strong client relationships. Monitor and maintain computer networks. Analyse system logs and identify potential issues or trends. Collaborate with other IT teams to resolve complex technical problems. Assist in the development and implementation of IT policies and procedures. Benefits include company pension, free onsite parking, training/certification, access to Health and Wellbeing services, and regular socials.
Entry requirements
- GCSE 3 of any subject: 4+ (A* - C), GCSE Maths & English: 3+ (D or above), Full UK driving licence
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