IT Support Technician Apprentice
ONE CALL INSURANCE SERVICES LIMITED · Doncaster, UK
- Salary
- £15,600 a year
- Level
- Level 3
- Duration
- 1 Year 5 Months
- Closes
- 16 Nov 2026
- Qualification
- Information Communications Technician
- Training provider
- TECHNICAL PROFESSIONALS LIMITED
About the role
ONE CALL INSURANCE SERVICES LIMITED is seeking an IT Support Technician Apprentice to provide essential technical support to internal users. The role involves resolving hardware and software issues through various channels including onsite, telephone, and email, while maintaining a high standard of customer service. Key responsibilities include logging and escalating technical issues, assisting with IT projects, and supporting colleagues with IT equipment. The apprentice will gain experience in maintaining accurate logs of problems and arranging external support when necessary. This apprenticeship offers a pathway to a Level 3 qualification as an ICT Support Technician upon successful completion.
Entry requirements
- GCSE English: 4/C, GCSE Maths: 4/C, Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Initiative, Patience
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