IT Solutions Technician Apprentice

WORKFORCE TRAINING & DEVELOPMENT LTD · Bracknell

Salary
£18,000 a year
Level
Level 3
Duration
1 Year 6 Months
Closes
18 Nov 2026
Qualification
Level 3 IT Solutions Technician Apprenticeship
Training provider
WORKFORCE TRAINING & DEVELOPMENT LTD

About the role

This is a fantastic opportunity to work for an employer of choice! With a good level of IT and computer knowledge you will be building quality bespoke computer servers, basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual).

Key responsibilities include:

- Installing and configuring basic hardware system components, networks and devices.

- Building, testing, and shipping 'build to order' computer servers compliant with UK standards.

- Developing technical IT skills for remote system access, configuration, and component upgrades.

- Working across the hardware solution lifecycle from data removal to system testing.

- Diagnosing client requirements and problems, identifying compatibility issues and recommending solutions.

- Complying with company ISO procedures, stock procedures, organisational policies, legislation, security requirements, professional ethics, privacy, and confidentiality, and understanding escalation policies.

- Creating and maintaining documentation.

- Operating securely across all areas of responsibility.

- Maintaining tidiness and efficiency of work areas.

- Gaining knowledge of booking in/out engineer processes.

- Complying with UK quality control standards.

This is not intended to be an exhaustive or definitive list, you may be required to carry out other duties as required. The successful candidate may be asked to work overtime and attend meetings when required. After the apprenticeship has successfully completed, there could be an opportunity to be employed for the company on a permanent basis, preferably long-term.

Entry requirements

  • Desired / GCSE / English / 9-4. Desired / GCSE / Maths / 9-4. Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Computer Knowledge, Positive attitude, Punctuality

Apply on the employer's site

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