IT Apprenticeship

TRINITY MANAGED SERVICES LTD · Cambridge, UK

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 3 Months
Closes
7 Nov 2026
Qualification
Level 3 Apprenticeship
Training provider
BALTIC TRAINING SERVICES LIMITED

About the role

Gain real hands-on experience in a fast-paced, supportive IT environment. You will be answering support calls, resolving user issues, repairing hardware, upgrading systems, and supporting Microsoft 365. Responsibilities also include configuring devices, setting up new starters, performing password resets, anti-virus configuration, network monitoring, and laptop/desktop repairs. This apprenticeship provides everything you need to launch and develop your career in IT support, with opportunities for further training and progression to a Level 4 qualification. Trinity Managed Services is a UK-based managed IT services provider offering reliable, secure, and proactive IT support across the UK.

Entry requirements

  • GCSE English: 5 (Essential), GCSE Math: 4 (Essential), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

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