IT Apprenticeship

CLEAR CARE SOLUTIONS LTD · Stafford, ST16 1BY

Salary
£16,500 a year
Level
Level 3
Duration
1 Year 3 Months
Closes
8 Nov 2026
Qualification
Level 3 Information Communications Tech apprenticeship standard
Training provider
BALTIC TRAINING SERVICES LIMITED

About the role

This apprenticeship offers a fantastic opportunity to become an IT Support Technician. You will provide first-line technical support to internal and external users, resolving issues via phone, email, and remote assistance. Key responsibilities include logging and managing support tickets, troubleshooting hardware and software problems, and installing/configuring IT equipment. You'll also gain exposure to networking, cloud technologies, and IT security, applying your learning within the role. This is an ideal pathway for individuals looking to build a career in the dynamic IT sector.

Entry requirements

  • GCSE English: 5 (Essential), GCSE Maths: 4 (Essential), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working

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