B&Q TradePoint Customer Advisor Apprentice

B&Q - Wakefield · WF2 9SE

Salary
£21,798 a year
Level
Level 2
Duration
1 Year 3 Months
Closes
3 Nov 2026
Qualification
Level 2 Customer Service Practitioner
Training provider
LIFETIME TRAINING GROUP LIMITED

About the role

Join B&Q as a TradePoint Customer Advisor Apprentice and become the heart of the TradePoint counter. You will engage with trade members daily, understanding their businesses and recommending the right products and services. This role involves taking ownership of TradePoint members, driving marketing consent, recruiting new members, ensuring a clear shopping journey, and providing excellent service. You will work towards a Level 2 Customer Service Practitioner qualification, gaining valuable skills and experience. B&Q offers a supportive environment with a range of benefits including an award-winning pension, share options, generous holiday, and employee discounts.

Entry requirements

  • Team Working,Organisation Skills

Apply on the employer's site

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