Customer Service Apprenticeship

About the role

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You'll be giving customers top-notch advice and dealing with their orders. Duties include giving customers top-notch advice, a warm welcome, dealing with orders, efficiently answering telephone calls, and advising customers their hearing aids/glasses are ready or delayed. Upon completion, you'll be a fully-fledged Level 2 Customer Service Practitioner with career options in Specsavers call centres, receptionist roles, and meet and greet roles.

Entry requirements

• GCSE Maths 9-3 (A*-D) required. Communication skills, Organisation skills, Administrative skills, Team working desired. Must not have worked in the customer service sector before.

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