Telesales & Customer Service Level 2 Apprenticeship
KMB Shipping Group · TIPTON
- Salary
- £16,640 a year
- Level
- Level 2
- Duration
- 1 Year 6 Months
- Closes
- 16 Oct 2026
- Qualification
- Customer Service Level 2 Apprenticeship Standard
- Training provider
- JUNIPER TRAINING LIMITED
About the role
We are seeking a motivated and enthusiastic Telesales & Customer Service Apprentice to join our team at KMB Shipping Group. This apprenticeship offers a fantastic opportunity to build a career in sales, customer service, and business administration within the dynamic logistics and freight forwarding industry. Responsibilities include contacting prospective customers to introduce services, identifying sales opportunities, maintaining CRM records, following up on leads, building customer relationships, assisting with quotations, and supporting the customer service team. You will also update databases, learn about the logistics industry, and work towards individual and team targets.
Entry requirements
- GCSE English & maths at grade 4 or above. Essential skills include communication, IT, attention to detail, organization, customer care, problem-solving, administrative skills, analytical thinking, teamwork, creativity, initiative, being non-judgemental, patience, and confident telephone manner.
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