Apprentice Aftersales Advisor
Stoneacre Motor Group · Rochdale, UK
- Salary
- £16,640 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 23 Oct 2026
- Training provider
- DECIDEBLOOM LIMITED
About the role
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. Stoneacre Motor Group has a strong track record of apprentices progressing into long-term careers, with some reaching senior positions. The company boasts its own training academy with dedicated tutors to equip apprentices with the necessary knowledge and skills for success.
Key responsibilities include advising customers on service and parts for routine maintenance and repairs, handling telephone inquiries, collecting customer data for service or repair needs, preparing repair order documents with pricing, professionally managing queries and complaints, and demonstrating consistent good customer service.
Entry requirements
- GCSE English and Mathematics at grade 4 or above. Desired skills include communication, IT, attention to detail, organization, customer care, problem-solving, presentation, administration, numerical, analytical, logical thinking, teamwork, creativity, initiative, and patience.
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