B&Q TradePoint Customer Advisor Apprentice
B&Q - Hanworth Tradepoint · Hanworth, UK
- Salary
- £26,754 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 6 Nov 2026
- Qualification
- Level 2 Customer Service Practitioner
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q's Tradepoint as a Customer Advisor Apprentice and be the heart of the trade counter. You'll build relationships with trade members, understand their business needs, and recommend the right products and services. This role involves taking ownership of your members, driving service excellence, and understanding the recruitment and setup processes for TradePoint. You will gain valuable experience while working towards a Level 2 Customer Service Practitioner qualification. B&Q offers a supportive environment with a range of benefits including an award-winning pension scheme, share save options, and shopping discounts. This apprenticeship is a fantastic opportunity for someone looking to develop their customer service skills within a leading home improvement retailer.
Entry requirements
- None required
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