Group 1 Van Centre Norwich Service/Parts Advisor Apprenticeship
Group 1 Automotive · Norwich, UK
- Salary
- £16,640 a year
- Level
- Level 2
- Duration
- 1 Year
- Closes
- 30 Oct 2026
- Qualification
- Level 2 Customer Service Practitioner Standard
- Training provider
- INSPIRO LEARNING LIMITED
About the role
Our Customer Service Advisors are the main point of contact for customers when their vehicles are with us for maintenance or repair. We are looking for passionate, enthusiastic apprentices to join our team and help us to deliver a customer service experience that will delight our customers and encourage their continued loyalty. Duties include arranging bookings, communicating with customers, completing paperwork, preparing invoices, processing warranty claims, liaising with workshop and management, and assisting with the sale of accessories and service plans. The ideal candidate will be outgoing, confident, approachable, and a problem solver who can deliver excellent customer service, with a passion for the industry. Essential requirements include GCSEs in English and Maths (grades 9-4). Personal skills such as enthusiasm, teamwork, strong communication, customer service, and problem-solving are highly valued. This is an opportunity for a long-term career with excellent earning and progression opportunities.
Entry requirements
- GCSE English and Maths at grades 9-4
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