Apprentice Customer Service Advisor
OFFICESTORE UK LIMITED · BLACKPOOL
- Salary
- £14,560 a year
- Level
- Level 2
- Duration
- 1 Year 4 Months
- Closes
- 22 Dec 2026
- Qualification
- Level 2 Customer Service
- Training provider
- NORTH LANCS. TRAINING GROUP LIMITED(THE)
About the role
Apprentice Customer Service Advisor opportunity with Officestore UK Limited in Blackpool. This role involves undertaking a Level 2 Customer Service qualification. Key responsibilities include daily communication with customers and suppliers via telephone and email, assisting with customer queries, taking messages and directing calls, maintaining daily reports, creating and maintaining customer and supplier records, processing purchase orders, providing accurate documentation to clients, and performing general office administration tasks. The employer, Officestore, provides quality office supplies and prides itself on outstanding customer service and tailored solutions. The apprentice will be the first point of contact for customers, supporting them with account queries and technical support, building relationships, and taking ownership of enquiries.
Entry requirements
- Communication skills, Administrative skills, Team working, Initiative
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