B&Q Customer Advisor Apprenticeship
B&Q - Merry Hill · DY5 1SY
- Salary
- £12,771 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 20 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Become an expert advisor at B&Q, guiding customers with their home improvement projects. This role involves sales, stock management, visual merchandising, and providing exceptional customer service. You will be trained in areas like paint mixing and timber cutting. The apprenticeship focuses on developing your customer engagement skills, problem-solving abilities, and understanding of store processes, while also emphasizing a safe and compliant working environment. B&Q is committed to diversity and inclusion, ensuring all colleagues feel valued and have equal opportunities. Benefits include an award-winning pension, ShareSave options, generous holiday entitlement, employee assistance program, shopping discounts, and wellbeing benefits.
Entry requirements
- Team Working, Organisation Skills
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