B&Q Customer Advisor Apprenticeship
B&Q - Colchester (Tollgate) · Colchester, UK
- Salary
- £13.10 an hour
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 15 Nov 2026
- Qualification
- Level 2 Customer Service Practitioner
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q as a Customer Advisor and become an expert in home improvement advice. You'll build relationships with customers, understand their project needs, and provide tailored solutions. While sales are important, you'll also be involved in stock management, visual merchandising, and ensuring the store looks its best. This role emphasizes teamwork, customer service, and problem-solving. You will be working towards a Level 2 Customer Service Practitioner qualification. B&Q is committed to diversity and inclusion, creating a supportive environment where everyone can thrive. Benefits include an award-winning pension, ShareSave options, generous holiday entitlement, an employee assistance program, shopping discounts, and wellbeing benefits.
Entry requirements
- Team Working, Organisation Skills
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