B&Q Customer Advisor Apprenticeship
B&Q - Thetford · IP24 3QL
- Salary
- £12,771 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 12 Nov 2026
- Qualification
- Customer Service Practitioner Level 2
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q as a Customer Advisor and become an expert in home improvement advice. This apprenticeship offers hands-on experience in sales, stock management, store presentation, and customer engagement. You'll learn to understand customer needs, provide solutions, and work collaboratively with your team. B&Q is committed to diversity and inclusion, ensuring a welcoming environment for all. In addition to practical skills, you will receive ongoing training and development, working towards a Level 2 Customer Service Practitioner qualification. This role includes a generous benefits package, such as an award-winning pension, ShareSave options, holiday entitlement, and employee discounts. The apprenticeship is designed to provide a strong foundation for a career in retail, with the potential for permanent employment upon completion.
Entry requirements
- Team Working,Organisation Skills
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