B&Q Customer Advisor Apprenticeship
B&Q - Carlisle · Carlisle, UK
- Salary
- £16,344 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 16 Dec 2026
- Qualification
- Level 2 Customer Service Practitioner
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Join B&Q as a Customer Advisor and be part of a team that values diversity and inclusion. You'll engage with customers, understand their needs, and provide solutions, while also collaborating with colleagues and turning challenging situations into positive experiences. This role involves utilizing store systems to maximize sales and ensuring all processes and safety procedures are followed. B&Q offers a comprehensive benefits package including a competitive hourly rate of £13.10, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, an Employee Assistant Programme, shopping discounts, and colleague wellbeing benefits. You will be working towards a Level 2 Customer Service Practitioner qualification, with ongoing training and development opportunities. The apprenticeship is expected to last 15 months, but you will join on a permanent contract.
Entry requirements
- None required
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