B&Q Customer Advisor Apprenticeship
B&Q - Leyton · Leyton, UK
- Salary
- £13,624 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 5 Dec 2026
- Qualification
- Level 2 Customer Service Practitioner
- Training provider
- LIFETIME TRAINING GROUP LIMITED
About the role
Embark on a career in retail with B&Q as a Customer Advisor! This apprenticeship offers a fantastic opportunity to learn and develop valuable skills while providing excellent customer service. You'll engage with customers, understand their needs, and offer solutions, working collaboratively with your team to create positive shopping experiences. The role involves utilizing store systems to maximize sales, adhering to company policies, and ensuring a safe working environment. As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner qualification, gaining practical experience and theoretical knowledge. B&Q values diversity and inclusion, offering a supportive environment with excellent benefits including a pension scheme, ShareSave options, holiday allowance, employee assistance program, and shopping discounts. This is a permanent contract with ongoing training and development opportunities throughout your 15-month apprenticeship.
Entry requirements
- None required (Desired: Team Working, Organisation Skills)
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