Customer Service Apprentice
OAKLAND INTERNATIONAL LIMITED · Worcestershire, UK
- Salary
- £12,480 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 7 Nov 2026
- Qualification
- Intermediate Apprenticeship
- Training provider
- HEART OF WORCESTERSHIRE COLLEGE
About the role
This Customer Service Apprentice role at OAKLAND INTERNATIONAL LIMITED provides an excellent opportunity to gain experience in customer support while developing essential skills for a career in the field. The apprentice will work with experienced colleagues to deliver exceptional customer experiences, handle enquiries via phone, email, and in person, and build positive customer relationships. Key duties include providing accurate product and service information, resolving customer issues, processing requests, and maintaining records. The role also emphasizes developing strong communication, problem-solving, and organisational skills, adhering to company policies, and completing apprenticeship training alongside practical work. This is a Level 2 apprenticeship, suitable for individuals looking to start a career in customer service.
Entry requirements
- GCSE Maths and English at grade 4 or above
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