Sytner West London Audi Service Advisor Apprenticeship
West London Audi · West London, UK
- Salary
- Competitive
- Level
- Level 2
- Duration
- 1 year
- Closes
- 27 Nov 2026
- Qualification
- Level 2 Customer Service Practitioner Standard
- Training provider
- Volkswagen Group National Learning Centre
About the role
This apprenticeship offers a fantastic opportunity to become a Service Advisor at West London Audi, a vital role in ensuring customer satisfaction and loyalty. You will work across various departments, interacting with customers face-to-face and over the phone, managing bookings, and communicating vehicle status. Administrative duties include preparing paperwork, invoices, and processing warranty claims. You'll collaborate with workshop and management teams to deliver an exceptional customer experience and assist with promoting accessories and service plans. The program provides comprehensive training through virtual classrooms and face-to-face sessions at the Volkswagen Group National Learning Centre in Milton Keynes. Successful completion leads to a Level 2 Customer Service Practitioner Standard qualification and brand-specific certifications, with excellent earning potential and career progression opportunities within the Volkswagen Group network.
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