Riverside Volvo Hull Service Advisor Apprenticeship

Volvo · Riverside Hull

Salary
Competitive
Level
Level 2
Duration
1 year
Closes
13 Nov 2026
Qualification
Level 2 Customer Service Practitioner Standard

About the role

This apprenticeship offers an opportunity to become a Service Advisor at Riverside Volvo Hull. Key responsibilities include managing customer bookings and appointments, communicating with customers face-to-face and over the phone, and providing updates on vehicle service status. Administrative duties involve completing paperwork, preparing invoices, and processing warranty claims. You will also collaborate with workshop and management teams to ensure an excellent customer experience. The ideal candidate will be outgoing, confident, and a problem-solver with a passion for customer service. Training is delivered on-site, leading to a Level 2 Customer Service Practitioner Standard qualification upon completion of the one-year program. Future career prospects include opportunities for advancement to team leader or manager roles within the retail network. Entry requirements include GCSE grades 9-4 (A-C) or equivalent in English and Maths. We are looking for an enthusiastic, hardworking individual eager to learn and contribute to the team.

Entry requirements

  • GCSE grades 9 – 4 (A – C) or equivalent in English and Maths.

Apply on the employer's site

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