IT Service Desk Apprentice
THREE CROWNS (SERVICES) LLP · London, UK
- Salary
- £30,127.50 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 16 Nov 2026
- Qualification
- ICT (Information Communications Technician) Level 3 Apprenticeship Standard
- Training provider
- LEEP TALENT LIMITED
About the role
Our apprentices will gain valuable skills and experience by learning from colleagues and mentors throughout the firm, including exposure to IT, the broader business, and legal environments. This hands-on junior support role focuses on local support in London, with a 'follow-the-sun' model for international customer support. Responsibilities include providing first response to IT queries, logging and resolving issues, escalating where necessary, liaising with third-party support, and maintaining IT documentation. The role also involves setting up hardware for new joiners/leavers, maintaining asset inventories, managing equipment stock, and assisting with event technical support. Desired skills include familiarity with Windows 10/11, Microsoft 365, video conferencing platforms, and hands-on hardware experience.
Entry requirements
- GCSE English and Maths at Grade 4/C or above
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