Apprentice Customer Service Advisor - Steven Eagell Toyota - Ashford
STEVEN EAGELL LIMITED · Ashford, UK
- Salary
- £16,640 a year
- Level
- Level 2
- Duration
- 1 Year 3 Months
- Closes
- 2 Nov 2026
- Qualification
- Level 2 Retailer Apprenticeship Standard
- Training provider
- PROVQ LIMITED
About the role
As a key member of the after-sales department, you will be vital to the smooth running of operations. This apprenticeship will see you co-ordinating the movements of customer vehicles, liaising with customers and the service team, and coordinating workshop utilization. You will develop essential customer service skills, learn to use relevant systems and technology, and understand internal policies and procedures. This role requires strong communication, IT, and organizational skills, with a focus on customer care and problem-solving. The apprenticeship includes Level 2 Retailer apprenticeship standard training, with potential for residential training elements. Upon completion, you will gain transferable skills and opportunities for career progression within the company.
Entry requirements
- GCSE English & Maths at C/4 or above. Excellent communication, IT, attention to detail, organisation, customer care, problem solving, number, analytical, logical, teamwork, initiative, non-judgemental, and patience skills.
More apprenticeships like this
- Apprentice Parts Retailer at STEVEN EAGELL LIMITED, Milton Keynes, Buckinghamshire
- Apprentice Payroll Assistant at STEVEN EAGELL LIMITED, Milton Keynes, UK
- Apprentice Parts Advisor at STEVEN EAGELL LIMITED, Worcestershire, UK
- Apprentice Service & Maintenance Technician at STEVEN EAGELL LIMITED, Bishop's Stortford, Hertfordshire, UK
- Apprentice Service & Maintenance Technician at STEVEN EAGELL LIMITED, Horsham, UK
- Apprentice Service & Maintenance Technician at STEVEN EAGELL LIMITED, Wolverhampton, UK
- Apprentice Customer Service Advisor at STEVEN EAGELL LIMITED, Essex, UK
- Apprentice Service & Maintenance Technician at STEVEN EAGELL LIMITED, Romford, UK