Insurance Claims Apprenticeship Programme

HOWDEN UK GROUP LIMITED · Birmingham, UK

Salary
£23,000 - £23,000
Level
Level 3
Duration
1 Year 6 Months
Closes
13 Nov 2026
Qualification
Level 3 Apprenticeship
Training provider
WISER ACADEMY LIMITED

About the role

Our Commercial & Schemes team helps a range of businesses protect themselves against the risks they face every day. When businesses face unexpected challenges, our Claims team is there to help.

As an apprentice, you'll learn how to support clients when they need to make an insurance claim and deliver exceptional customer service.

Duties:

Support Claims Handlers and Executives by gathering information from clients about their claims.

Gain hands-on experience learning how insurance policies work and how cover is assessed for different client claims.

Learn how to handle calls with clients and deliver excellent customer service.

Support the team with following up with clients and insurers to keep claims moving.

Help prepare reports and analyse data.

Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.

Entry requirements

  • GCSE English and Maths at grade 4 or above. Strong communication, attention to detail, organisation, customer care, problem-solving, administrative, logical thinking, teamwork, initiative, and patience skills.

Apply on the employer's site

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