Team Leader Apprenticeship - Libraries (L3 Customer Services Specialist)
ACTIVE LUTON · Luton
- Salary
- £27,943 a year
- Level
- Level 3
- Duration
- 1 Year 3 Months
- Closes
- 21 Oct 2026
- Qualification
- L3 Customer Services Specialist
- Training provider
- LOCOMOTIVATION LTD.
About the role
This apprenticeship offers a fantastic opportunity to develop leadership skills within a library environment. As a Team Leader Apprentice, you will be responsible for managing a small team, overseeing the day-to-day operations of the library, and ensuring the smooth functioning of services. Your duties will include providing direction and guidance to colleagues, managing resources to meet targets, collaborating with stakeholders, promoting diversity and inclusion, and acting as a key holder. You will also be involved in developing and delivering library events and activities, monitoring compliance with policies, and contributing to sustainable operational plans. This role provides hands-on experience and on-the-job training, equipping you with valuable skills for a career in customer service, management, and various other sectors.
Entry requirements
- GCSEs in English and Maths (C/5 or equivalent), Customer Service (or similar) Level 2 or equivalent, and Emergency First Aid at Work Level 3.
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