IT Support Apprentice

West Kent Housing Association · Kent

Salary
£15,642 a year
Level
Level 3
Duration
1 Year 5 Months
Closes
3 Nov 2026
Qualification
Level 3 Apprenticeship
Training provider
QA LIMITED

About the role

As a member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Duties include responding to and resolving service desk incidents, supporting infrastructure monitoring, assisting business users with IT systems and Microsoft 365, and supporting IT projects. You will also maintain accurate IT records and assist with hardware and device setup. This is a Level 3 apprenticeship with a duration of 1 year and 5 months.

Entry requirements

  • GCSEs in Maths & English (Grade 3/D or above) and 3 other subjects (Grade 4+/A*-C)

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