B&Q Showroom Advisor Apprentice - Harlow
B & Q PLC · Harlow, Essex
- Salary
- £15,288 to £24,288.81 a year
- Level
- Level 3
- Duration
- 1 Year 1 Month
- Closes
- 3 Nov 2026
- Qualification
- Level 3 Customer Service Specialist
- Training provider
- SCL EDUCATION & TRAINING LIMITED
About the role
Kick-start your retail career with B&Q as a Showroom Advisor. Earn £14.10 per hour while helping customers bring their home improvement projects to life. Gain a Level 3 Customer Service Specialist Apprenticeship, ongoing training, bonuses and excellent benefits, with a permanent contract from day one.
Duties include assisting customers, producing inspirational designs using software, and coordinating multiple projects. You will work closely with colleagues and installers to ensure the best service on every project. Sales are important, but the primary focus is on the customer. You will need strong communication and relationship-building skills, be motivated by targets, and work well in a team.
The apprenticeship is for 13 months, leading to a Level 3 Customer Service Specialist qualification. You will also receive sales masterclasses. B&Q offers a competitive salary, individual bonuses, team incentives, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.
Entry requirements
- GCSE Maths (Grade 4), GCSE English (Grade 4), Organisation skills, Team working, Attention to detail, Customer care skills
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