IT Support Apprentice

Beck Greener LLP · London, UK

Salary
£24,000 - £25,000
Level
Level 3
Duration
17 months
Closes
28 Oct 2026

About the role

Beck Greener LLP is seeking an IT Support Apprentice to be the primary point of contact for their IT department. This role requires a confident individual with excellent customer service skills to provide first-line support to all staff and partners. Responsibilities include responding to helpdesk requests, resolving hardware and software issues remotely and on-site, logging and tracking support tickets, diagnosing technical problems, and escalating complex issues. The apprentice will also assist with the installation, configuration, and maintenance of computer hardware, software, and operating systems. Maintaining IT systems, networks, and infrastructure, along with producing technical documentation and adhering to IT security procedures, are also key aspects of the role. The apprentice will participate in ongoing training and development to build technical expertise and work collaboratively within a professional environment. Desirable skills include strong communication, a genuine interest in IT, problem-solving abilities, and a friendly, approachable demeanor.

Entry requirements

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, and GCSE Maths and English (or equivalents) at grades 3+ (D or above). Must not hold an existing qualification at the same or higher level in a similar subject.

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