IT Support Apprentice

START TECHNOLOGY (SOFTWARE) LTD · Telford

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 9 Months
Closes
30 Oct 2026
Qualification
Information Communication Technician (ICT) Level 3 qualification.
Training provider
METAGEDU APPRENTICESHIPS LTD

About the role

Start Software is seeking an enthusiastic IT Support Apprentice to join their team in Telford. This apprenticeship offers a fully funded qualification, structured training, and hands-on experience in IT and application support, software troubleshooting, customer service, and more. The role involves responding to customer queries, managing support tickets, resolving common software issues, and assisting with software updates and installations. The ideal candidate will possess good communication and IT skills, attention to detail, and a proactive approach to problem-solving. This is a fantastic opportunity to gain valuable experience in the technology sector and progress into a permanent IT Support role.

Entry requirements

  • GCSE Maths (4-9) and English (4-9), strong communication, IT, attention to detail, organisation, problem-solving, team working, analytical, logical skills, and initiative.

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