IT Help Desk Support Specialist Apprentice

BROAD ACCESS SERVICES LTD · Warrington, UK

Salary
£15,600 a year
Level
Level 3
Duration
1 Year 4 Months
Closes
29 Oct 2026
Qualification
Information Communications Technician Level 3
Training provider
NOWSKILLS LIMITED

About the role

This is a full-time hybrid role for an Information Technology Help Desk Support Specialist, based in Warrington with flexible opportunities for remote work. The role involves providing excellent customer service and technical assistance by troubleshooting and resolving IT issues. You will provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite, manage user accounts and permissions, tackle hardware and networking issues, and assist with password resets and compliance. This apprenticeship is a great opportunity to gain valuable experience in the IT industry.

Entry requirements

  • Communication skills, IT skills, Organisation skills, Problem solving skills, Team working, Initiative

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