IT Support & Software Assistant Apprentice

GALA TECHNOLOGY LTD · ROTHERHAM, UK

Salary
£16,000 a year
Level
Level 3
Duration
1 Year 4 Months
Closes
24 Oct 2026
Qualification
Advanced Apprenticeship
Training provider
NOWSKILLS LIMITED

About the role

This apprenticeship offers hands-on experience in IT support and software development. You will work with experienced professionals, learning to support the installation, configuration, and maintenance of computer systems and business applications. Responsibilities include monitoring system performance, supporting software deployments, managing user accounts, and assisting with cloud-based services. You will also gain exposure to software development, including writing, testing, and debugging code, developing new features, and resolving software issues. The role involves working with databases, integrating systems, testing new software, and documenting processes. Collaboration with different departments to understand business requirements and adherence to good development practices are key. This is an excellent opportunity to develop a career in the digital and IT sector.

Entry requirements

  • Communication skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills. Familiarity with customer service, basic troubleshooting, programming languages (PHP, JavaScript, Node.js), web technologies (HTML, CSS), databases (SQL), version control (Git), containerization (Docker), Linux (Ubuntu), and APIs is beneficial.

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