Digital Customer Success Apprentice

Nviron Ltd · Runcorn, UK

Salary
£18,000 - £20,000
Level
Level 3
Duration
16 months
Closes
22 Oct 2026
Qualification
Level 3 Apprenticeship
Training provider
QA

About the role

Nviron Ltd is seeking a motivated and personable apprentice to join their Business Relationship team. This role offers the opportunity to support day-to-day administration and customer engagement activities, ensuring excellent service and communication with customers, suppliers, and colleagues. The apprenticeship will provide valuable experience in customer relationship management, business administration, commercial awareness, professional communication, quotation and order processing, and CRM/business systems within a Managed Service Provider environment. Responsibilities include using AI tools like Microsoft Copilot for communication, supporting AI adoption, analyzing data, and assisting with customer and partner communications, administration, quotations, and team support. No prior IT experience is required, but strong communication skills, organizational abilities, a positive attitude, and a willingness to learn are essential.

Entry requirements

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject and GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

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