IT Support Apprentice

BRINDISA LTD · London, UK

Salary
£22,500
Level
Level 3
Duration
1 Year 5 Months
Closes
21 Oct 2026
Qualification
Information Communications Technician
Training provider
TECHNICAL PROFESSIONALS LIMITED

About the role

As an IT Support Apprentice at BRINDISA LTD, you will provide first-line, hands-on IT support to users across the business while working towards the Level 3 Information Communications Technician Apprenticeship Standard. Your primary focus will be on hardware, desktop, and user support, including diagnosing and resolving straightforward IT faults. Key duties involve logging and prioritizing IT issues, providing professional first-line support, troubleshooting and resolving routine technical problems, preparing and deploying IT equipment, and assisting with basic network troubleshooting. You will also support business systems like WinMan ERP and EPOS, manage user accounts, maintain IT asset records, and contribute to documentation. The apprenticeship offers a structured learning program, expected to last 17 months, combining remote classroom training, workplace assessment, and online learning to achieve the Information Communications Technician qualification.

Entry requirements

  • GCSE English and Maths at grade 4/C or equivalent, or Key Skills/Functional Skills at level two.

Apply on the employer's site

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