Retail Parts Advisor Apprentice

Mercedes-Benz of Kings Lynn · King's Lynn, UK

Salary
£16,640 a year
Level
Level 2
Duration
1 Year
Closes
29 Dec 2026
Qualification
Level 2 Retailer qualification
Training provider
MERCEDES-BENZ CARS UK LIMITED

About the role

The role of a Retail (Parts) Advisor Apprentice at Mercedes-Benz of Kings Lynn is diverse, offering a blend of behind-the-scenes stock management and front-of-house customer service. You will develop essential skills in managing inventory, merchandising, forecasting purchasing habits, and customer retention. Duties include building relationships with customers and departments, preparing orders, meeting deadlines, stock control, processing warranty claims, identifying parts, business development planning, marketing, visual merchandising, forecasting, budgeting, and managing logistics. This apprenticeship provides a solid foundation for a career in the automotive parts sector.

Entry requirements

  • GCSE English, Maths, and Science (Grade A*-C/9-4) along with strong communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, and number skills. Initiative, patience, and teamwork are also key.

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