Apprentice Customer Service Parts Advisor

CROWN GARAGE SERVICE CENTRE LIMITED · BRISTOL, UK

Salary
£16,640 a year
Level
Level 3
Duration
2 Years 6 Months
Closes
14 Oct 2026
Qualification
Customer service specialist
Training provider
S & B AUTOMOTIVE ACADEMY LIMITED

About the role

This apprenticeship as a Customer Service Parts Advisor at CROWN GARAGE SERVICE CENTRE LIMITED in BRISTOL offers a fantastic opportunity to become the face of the company and enhance customer experiences. You will work closely with customers, providing expert advice to help them improve or fix their vehicles. The role involves delivering exceptional customer service, identifying customer needs accurately, locating and issuing parts, inspecting for quality, and maintaining high service standards. You will also be trained in receiving, inspecting, and documenting incoming parts, as well as packaging materials for dispatch. This is a customer-facing role with a focus on sales opportunities and gaining in-depth product knowledge.

Entry requirements

  • GCSE English and Maths at grade 3 or above. Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Team working, Creative, Initiative, Non judgemental, Patience.

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