Apprentice 1st Line Service Desk Engineer
AZTEK HOLDINGS LIMITED · CAMBORNE, UK
- Salary
- £16,640 to £26,436.80 a year
- Level
- Level 3
- Duration
- 1 Year 6 Months
- Closes
- 15 Oct 2026
- Qualification
- ICT (Information Communications Technician) Level 3 apprenticeship Standard
- Training provider
- LEEP TALENT LIMITED
About the role
Join AZTEK HOLDINGS LIMITED as an Apprentice 1st Line Service Desk Engineer and be the first point of contact for IT-related queries. You will gain hands-on experience in logging and progressing tickets, performing routine maintenance on IT equipment, repairing hardware and software, and carrying out network documentation. This role involves diagnosing and resolving IT faults, installing software and hardware, and providing support for various operating systems and office applications. You will attend relevant training courses, undertake small projects, and maintain confidentiality regarding customer information and data protection legislation. This apprenticeship offers career progression opportunities and the potential for a full-time position upon successful completion.
Entry requirements
- GCSE English and Maths at Grade C/4 or above. Essential skills include communication, IT proficiency, attention to detail, customer care, problem-solving, analytical thinking, logic, teamwork, creativity, and patience.
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