Trainee IT Support Apprentice

SPELLER METCALFE LIMITED · Worcestershire

Salary
Competitive
Level
Level 3
Duration
1 Year 10 Months
Closes
9 Oct 2026
Qualification
Information Communications Technician Level 3 Apprenticeship Standard
Training provider
THE DEVELOPMENT MANAGER LTD

About the role

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Duties include responding to IT requests, logging and resolving incidents, setting up hardware, supporting Microsoft 365 and user accounts, maintaining asset records, and contributing to IT projects. The role requires strong communication, IT, problem-solving, and team working skills. A full UK driving licence is essential, and travel between offices and sites may be required. The apprentice will gain practical IT support, Microsoft 365, device management, and troubleshooting skills. This is a Level 3 Apprenticeship Standard qualification through The Development Manager Ltd.

Entry requirements

  • Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Willingness to learn, Patient, Reliable. Some previous experience in IT support, a service desk, apprenticeship, placement or a similar role.

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